Your CRM stays the system of record. VoiceLine becomes your field team’s workplace.
GDPR compliant
We comply to all GDPR requirements in partnership with DataGuard.
Secure servers
Located in Frankfurt Germany and ISO27001 certified. Penetration tested. Secure.
Visit Preperation
The visit is decided before your rep opens the door.
While the competition still shows up empty-handed, your field team already knows what matters. Automatically assembled from all systems, on the way to the visit.
Individual visit briefing
No more flipping through five systems at the door. CRM history, recent contacts, open service cases and market signals in one briefing, before the visit begins.
Your strategy rides along
What your sales leadership prioritizes shows up in the next briefing. Your field team knows before every visit which topic counts.
Potential-based selling
Time at the wrong customer is wasted time. Potential is detected automatically, visits prioritized accordingly.
Capture
Nothing gets lost. Not even what’s said between the lines.
Whether in the car, at the customer, at the trade fair booth or by email: Every piece of information finds its way into the system automatically, clean and without duplicates.
Talk, type or just keep driving
Your field team doesn’t work the way the system dictates, but the way that fits the moment. By voice in the car, by app at the customer, via Outlook or at the trade fair booth.
Capture the conversation itself, if you want
VoiceLine can record and analyze online and on-site meetings directly, instead of only the summary afterwards. Optional, your field team decides per visit.
One assistant. Everywhere.
On mobile, on the web and on the phone. It works in the background while your rep sits with the customer, and gives guidance instead of forms. No fields, no CRM jargon.
Always the right context, in real time
Who the customer is, what was discussed last, what’s next: The system knows, even while your rep is still talking.
Every contact. One history.
Online meetings, calls and emails sit next to the visits. Your field team sees the full picture at every customer, not just their own slice.
Processing & Data Quality
Your CRM gets more precise with every visit.
No guesswork about which contact or which company is meant. Every piece of information is matched exactly, not just filed away.
Precise, not just plausible
Other systems guess what might be meant. VoiceLine matches every piece of information against your actual database before it’s stored.
A knowledge graph that grows with every visit
Every visit sharpens the overall picture. What stands out at one customer today helps assess another one tomorrow.
Action
Done before the next visit begins.
Details fade faster than you think. While other field teams try to remember this morning’s visit at their desk in the evening, your team has long since finished everything. Right in the car, on the way to the next customer, by voice.
The visit report writes itself
Instead of laboriously reconstructing what was discussed, the visit report is created directly from your rep’s summary, complete and with no extra effort.
Hand off a task. By voice.
Email, quote, next step: Your rep says it, the assistant does it. In conversation, not in a form.
The assistant thinks ahead. Your rep decides.
After every visit it suggests the next steps, derived from your sales strategy, your initiatives and the customer context. For every suggestion you see where it comes from.
Workflows that fit your process, not the other way around.
Every company works differently. Your own processes and skills can be modeled directly in the platform, without detours through IT.
Intelligence & Steering
You see risks today. Not in the quarterly report.
Every single visit feeds into one overall picture. You no longer have to guess what’s happening in the field. You see it live.
Steer every week. Not just at the quarterly review.
The cockpit shows per customer what your team did, what came out of it and what’s stuck. Plus the levers: push initiatives, set focus topics, assign tasks. What you set lands directly in your field team’s briefings and suggestions.
Churn, before it shows in revenue
A customer orders less three quarters in a row. Without VoiceLine you only notice in the next report. With VoiceLine, today.
Cross-selling that shows itself
Other customers with a similar profile additionally buy a certain product. Your field team learns this before the next visit, not after.
Competition, as your field team experiences it
A competitor suddenly shows up at several customers in the same region, with a new offer or an aggressive price. One by one, a remark like that gets lost in conversation. VoiceLine bundles them into a radar: Who is mentioned where, with which argument, and how often?
Your best become the benchmark.
Who discusses which topics how becomes visible. Coaching based on real conversations, not on gut feeling.
Platform & Integration
Nobody needs one more standalone tool.
Instead of running yet another system next to CRM, ERP and Outlook, VoiceLine connects deeply with what you already have, and grows with the needs of your entire company.
Deeply integrated. Your CRM stays the lead system.
CRM, ERP, Outlook and all existing systems, not as an add-on, but as the foundation.
Enterprise ready
Central administration, SSO, SCIM and role-based permissions, from day one.
Open for what comes next
Through standards like A2A, the platform connects to your own tools and agents, instead of locking you into a rigid system.
Security first
GDPR compliant, hosted and processed in Europe.
GDPR · ISO27001 · SOC2
Beyond sales
What applies to your sales team today works tomorrow for service, production or any other role in the field.